Frequently Asked Questions

What we do ?

We simply take your design work in any common format and convert it into standards compliant, cross browser compatible, search engine friendly, fast-loading and tableless HTML/XHTML/CSS code. We can also offer dynamic effects of your design with JavaScript.

Files We Accept for Conversion

We prefer to accept PSD, PDF, PNG, JPG, GIF and TIFF files for this matter. Please make sure that you provide us with unzipped multiple files before uploading them and also see that you have included all the fonts you have used.

Costing

For the main page, it costs approximately USD 79 and for inner page HTML, it costs USD 39.

Delivery Schedule

Our standard delivery time is 24 hours. The minimum delivery time we can offer is approximately 8 hours. In case of addition and/or integration of extra pages, then it may require additional time.

Our Mode of Payment

We accept payments via PayPal and most credit cards. 2checkout.com is authorized retailer of our services.

Browsers Testing

For browser testing, we use IE 6/7/8, FF 2/3, Safari 3/4 and Opera 9 in order to validate the markup. Nevertheless, more tests, such as testing your page on handhelds, can be conducted as per your request.

Any Future Technical Problems/ Modification in the Code

Concerns over technical problems will never arise, as we provide 3 weeks of free technical guidance. Also, you can contact our customer service team for assistance anytime.

Transforming Old HTML into Valid XHTML/CSS

We also transform old HTML into Valid XHTML/CSS. Therefore, you can also send us your old files or a even link to them so that we can proceed towards the conversion and contact us to discuss any further details.

Signing an NDA (Non Disclosure Agreement)

If you prefer not to disclose your design in our portfolio, we are always willing to sign an NDA for protection of your rights.

Money-back guarantee

In case, we fail to meet your standards, we guarantee to issue you a full refund, upon your request.

Work Process Related

Over 5 years of our experience guarantees you outstanding results. After you place your order, we start off with reviewing your design, for the purpose of any initial query or suggestions. This helps us to perk up your conversion and make a more effective and rapid process. In case of any queries, we will contact you and ask for your confirmation; in the meantime our programmers will initiate the conversion. After completion of the conversion process, your project will undergo PIXEL-TO-PIXEL testing with cross browsers and W3C validation, subsequent presenting you with the end result. If you have any issues or doubts, you can feel free to contact us whenever possible.

Unspecified Work

For any extra work which has not been specified by you while placing your initial order, you will be charged for it.

Discount and Offer Related Money back policy

Clients’ satisfaction is our foremost duty. In case the work is not completed, we offer 100% money back guarantee, as agreed before the project’s initiation.

Non Disclosure/ Copyrights

Your copyrights are protected. We do not to re-use/re-sell your professional artwork to anyone:
a. If you do not wish to have your work disclosed, we will not display it in our portfolio.
b. We shall never contact your clients directly. We value long term work relationships.